BusinessFlow Multi-Channel Sales
Make It Easy For Your Customers To Do Business With Your Company with Omni-Channel BusinessFlow
Sell anywhere, ship from anywhere, service from anywhere - BusinessFlow enables centralized Omni-Channel
functions. BusinessFlow supports all of your sales channels and in doing so tracks inventory commitments across
each channel in real-time. Dynamic merchandising and product catalogs enable the tailoring of product mix for
each product category, for each customer, for each sales channel. Customer/prospect databases, product
descriptions, stock availability and pricing are all available in real-time. Track every lead and follow each opportunity
through the pipeline. Enable customer specific pricing, multi-level pricing, bundled products, aggregate discounts,
and quoting across channels.
BusinessFlow Expands Your Company Sales Channels
Multiple B2C Websites
Customizable and skinnable to match unique brand identities
B2B Websites
Fast, efficient interface to manage complex transactions
Multiple Microsites
Highly targeted Websites built around optimizing direct response campaigns
Amazon
Integrated to the marketplace with automations that support high volume sellers
Multiple B2C Websites
Customizable and skinnable to match unique brand identities
eBay
Multiple accounts and templates with rules base auction launching
and automation for processing high order volumes
Item Feeds
Automatically make products available on third party feeds (e.g. Google products)
Call Center
Extensive environment for optimizing the process for taking phone orders
by employees or third party call centers
Field Sales Force
Supports distributed order entry and information lookup by remote resources
Partner Sales
Inbound order feeds from partners based on any a variety
of technologies (e.g. trading EDI or XML files)
Affiliate Sales
Credit the appropriate affiliate for order generation and provide portal access
and reporting
Mobile Sales
Mobile browser based sales so that customers can buy anytime, anywhere
Social Media
Connect with the Universe (e.g. FaceBook, Twitter) to build your company’s brand
Internal Procurement
Provide a portal for procurement by franchisee from franchisor, retail stores from headquarters, marketing
from the head office with budgets and approval levels
With BusinessFlow, Your Company Will Expand Multi-Channel Sales
The right item. The right time. The right place. The right merchandising. BusinessFlow synchronizes item
merchandising information across sales channels in real-time. Changes in item offering, inventory availability,
categories, promotions, up-sell and cross-sell, and all other aspects of item merchandising are reflected across
all sales channels. An example multi-channel company on BusinessFlow has the following profile:
- A main B2C ecommerce Website built using
BusinessFlow Ecommerce - A second B2C website featuring a portion
of your product catalog or brand built using
BusinessFlow Ecommerce - A third Website for B2B business built
using BusinessFlow Ecommerce - A series of microsites that each feature
a single or a handful of direct-to-consumer
items built using BusinessFlow Ecommerce - As many other Websites as your business
strategy dictates - Inventory flowing to and sales flowing from
Amazon automatically - Inventory flowing to and sales flowing from
eBay automatically
- Employee customer service representatives
that are able to efficiently take new orders
while servicing customers - A third party call center who you are able to give
specific permissions to take off-hour new orders - Your field sales force accessing real-time
information and placing new orders - Partners and/or affiliates placing self-service orders
through a portal or through an integration - Customers placing orders through their mobile phone
and interacting with your company through social media - An internal procurement portal for your employees,
stores, franchisees
Over the years, MainStreet has been recognized as one of the best applications for managing large
volume sales through the channels. The accolades began in 2004 when a panel of eBay media
representatives, members of the eBay Developers Program, and eBay executives including eBay
founder Pierre Omidya awarded MainStreet with the eBay Star Developer for Innovative
Applications. Specifically, MainStreet's solution was recognized for its power in helping large
enterprises do business through eBay.
"Being recognized by the distinguished panel is an honor" said Michael Sandler, founder
and CEO of MainStreet Commerce. "Our success with the largest enterprises in making the eBay
channel profitable and significant is due of course in large part to our clients' contributions in
shaping our technology. MainStreet's configuration engine to manage multiple templates and
category specific business policies and our synchronization of inventory availability across sales
channels have been born out of our clients' defining what works best. It has truly been a collaborative
process. We are excited for us and our clients with this recognition and with the potential for continued
innovation, growth, and leadership."
