MainStreet Commerce Enterprise Commerce Software To Drive Your Business
 
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BusinessFlow
Overview
Visualization
Why BusinessFlow?
Competitive Advantages
Featured Client Successes
Uses
Business Type
Direct Marketers
Distributors
Manufacturers
Call Centers
Multi-Channel Sales
Ecommerce
Phone & Catalog Sales
B2B Sales
Remote Order Entry
eBay Sales
Functions
Inventory Control
Supply Chain
Pricing & Marketing
Payments
Order Management
CRM
Reporting
Features
Architecture
Environment
Industries Supported
Issues Addressed
Services
Pricing
Schedule Demonstration

CRM Features: BusinessFlow
Customer Relations Management Engine

Back to Features
  • Contact manager
  • Configurable tasks, reminders, and alerts
  • Customer tracking
  • Customer profiling
  • Customer history
  • Complete email system with an embedded HTML editor
  • Direct mail management
  • Telemarketing management
  • Customizable letter system with template support
  • Automated, configurable notification system and mailings
  • Issue tracking and alert system
  • Online customer self-service with order processing status, updates, and order history
""We are very happy with MainStreet. Lots of great functionality. Good open source to do a lot of customization."   - Jay Mebane, Snaptotes  Client successes...



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